For estimated delivery times, please refer to our shipping policy.

Once your order has been shipped, we’ll send you an email with tracking information and a link to monitor its journey.

You can also track your order here.

To update your shipping address, please email us at support@griphub.com.au with your order number and the correct address details.

After shipping, we might not be able to make changes to the address. If needed, reach out to our support team for help.

Cancellations must be requested as soon as possible. Once your order is shipped, cancellation is no longer possible.

To cancel an order, email us at support@griphub.com.au with your order number and name, or contact us via chat or social media.

Are you using the correct plug for your charger?

Some chargers are compatible with a Quick Charge 3.0 plug, while others require a USB-C Power Delivery plug. Using the wrong plug may prevent proper charging. Check the product details page to confirm.

Is your charger compatible with your devices?

Visit the compatibility section on the product page to ensure your device and charger work well together.

For more information about our refund policy, click here.

We offer a 30-day money-back guarantee, allowing you 30 days to initiate a return.

Find out more about our refund policy here.

Please inspect your order upon delivery. If any items are damaged, defective, or incorrect, contact us immediately so we can assist with a resolution.

For both local and international customers, we accept major credit and debit cards. We also offer options like Klarna, Shop Pay, Google Pay, and Apple Pay.

Feel free to reach out via email, live chat, or social media.

📧 support@griphub.com.au