All our packages ship from our warehouse located in Australia. Orders within Australia are shipped via Australia Post with tracking provided. We ensure fast and reliable delivery to all states and territories.

For international orders, we partner with trusted carriers like DHL, UPS, and FedEx, depending on the destination and package size, to guarantee timely and secure shipping.

We are not responsible for any custom fees incurred once the items have shipped. By purchasing our products, you consent to one or more packages being shipped and agree that you may be required to pay local customs fees when they arrive in your country.

Yes! Once your order ships, you will receive an email with your tracking number. If you do not receive tracking details within 5 business days after placing your order, please contact us.

For logistical reasons, items in the same purchase may occasionally be shipped in separate packages. However, all products will arrive within the estimated delivery time and no extra shipping fees will apply.

For some shipping carriers, it may take 2-5 business days for tracking updates. If it has been more than 5 business days with no updates, please contact us for further assistance.

If your order arrives with the wrong size, wrong color, is defective, or otherwise not as expected, simply contact us, and we’ll issue a refund or send a replacement at no cost. You won’t be required to return the original item.

We offer a 30-Day Money-Back Guarantee. If you’re not satisfied, contact us within 30 days for a hassle-free refund or exchange. Items must be clean, undamaged, and in their original packaging.

We do not offer exchanges at this time. However, if you didn’t receive the exact product you expected, please contact us, and we’ll send you a new one.